Job Description



Job Title: Enrollment Counselor
Company: University of Phoenix
Request For Hire: 120640
Department: San Jose-Uop-San Jose LC
Job Code: EM058
Work Schedule: Full Time
FLSA Status: Nonexempt
Position Summary: Under general supervision, this position is responsible for advising undergraduate and graduate students regarding admissions and degree completion requirements, as well as enrolling students for the University's graduate, undergraduate and certificate programs, requiring the use of judgment and discretion on a periodic basis. This includes developing academic plans for degree or certificate completion, following standardized University guidelines and procedures.
Required Knowledge, Skills and Ability:

A bachelor's degree in business, marketing, or related field is required.

Must possess a general understanding of business, education, and technology, counseling and nursing programs of study.

Must be able to demonstrate skill and ability in the Enrollment Counselor learning objectives and training proficiencies, as set forth, to successfully perform the functions listed above.

Must be results oriented and have the ability to perform multiple tasks efficiently and effectively.

Customer service, sales or marketing experience entailing one on one interaction is highly preferred.

Must possess a relatively high level of interpersonal and communication skills to accurately convey University information, as described above.

Must have an excellent command of professional presentation skills and be comfortable presenting to groups both large and small.

Must have a working knowledge of personal software packages in order to perform enrollment functions as described above.

Must possess a valid driver's license as local travel is generally required.

 
Resume Routing:

Please send resumes to:

Attn: Samantha BEard
Mail Stop: CR-D101
Concord-Uop-Concord Lc
1401 Willow Pass Rd
Suite 200
Concord, CA 94520

Fax:866/773-3031

Email:Samantha.beard@phoenix.edu